Terms of Service
Overview
This website is operated by Flow Wheels. Throughout the site, the terms “we,” “us,” and “our” refer to Flow Wheels. By visiting our website or purchasing from us, you agree to these Terms of Service.
Please read these terms before using the site or placing an order. If you do not agree with these terms, you should not use the website or purchase our products.
Products and Fitment
Flow Wheels offers wheels, wheelsets, tires, bars, fitment components, and related products for compatible electric dirt bikes.
Product compatibility can vary by bike model, wheel size, tire choice, suspension setup, and other modifications. Customers are responsible for reviewing the product description and selecting the correct configuration before ordering.
If you are unsure whether a product will fit your bike, contact us before placing your order.
Product Information
We make every effort to display product descriptions, specifications, images, colors, pricing, and availability as accurately as possible. Actual colors or appearance may vary slightly depending on screen settings, product batches, or selected options.
Product specifications and availability may be updated without notice.
Orders
We reserve the right to accept, reject, or cancel an order where necessary, including in cases involving:
-
incorrect pricing or product information
-
suspected fraud
-
unavailable inventory
-
incompatible or incomplete order selections
-
shipping restrictions
If an order is cancelled after payment has been processed, the appropriate refund will be issued.
Custom and Configured Products
Many Flow Wheels products offer selectable options such as wheel size, hub color, spoke color, nipple color, or tire choice.
Because configured products may be prepared specifically for an order, cancellation or return eligibility may differ from standard unused products. Please review our Refund Policy before purchasing.
Pricing and Payment
All prices are shown in the currency displayed on the website. Taxes, shipping charges, and other applicable fees may be calculated during checkout.
Prices may change without notice.
Shipping
Shipping rates and availability are provided during checkout where applicable. Delivery estimates are not guaranteed and may be affected by carriers, weather, customs, supply delays, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address.
Installation and Use
Products should be installed correctly and used only for their intended application. Some wheel setups may require existing components such as brake rotors, sprockets, spacers, tubes, or other hardware.
Flow Wheels is not responsible for problems caused by incorrect installation, incompatible modifications, improper maintenance, misuse, or use outside the intended application.
Professional installation is recommended where appropriate.
Returns and Refunds
Returns and refunds are governed by our Refund Policy. Products must meet the applicable return conditions before a return can be approved.
Intellectual Property
All website content, including text, product images, graphics, logos, and other materials owned by Flow Wheels may not be copied, reproduced, distributed, or used commercially without permission.
Third-party trademarks and brand names remain the property of their respective owners.
Limitation of Liability
To the fullest extent permitted by applicable law, Flow Wheels will not be liable for indirect, incidental, or consequential loss arising from use of the website or products.
Nothing in these Terms limits any rights that cannot legally be excluded.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will take effect when the revised terms are published on this website.
Contact
For questions regarding these Terms of Service, please contact Flow Wheels through the website contact form.
